General FAQ
| Is there any vacancy in your centre? | Thanks for your interest in sending your child/children to our centre. As the vacancy can change from time to time, you are recommended to reach us via email director@brandonparkchildrenscentre.com.au or phone call 03 9561 7852 for the latest update. |
| Can I attend a centre tour? | Certainly! We conduct regular centre tours on a Thursday afternoon at 3pm by appointment only. |
| Do you charge a fee to go on the waiting list? | No. As we have no guarantee of a place the wait list is free. |
| How long will it take to get a position once I am on the waiting list? | There is no definitive answer to this question, it depends on availability of places and is reliant on children leaving, dropping or changing days. |
| How can I monitor where my child is on the waiting list? | Parents are welcome to contact the centre by email any time to see where they are on the list, and each year we send out a letter to update your details. |
| Is your centre accredited? | BPCC is a High Quality rated centre. We participate in the Quality Accreditation process of the National Childcare Accreditation Council. Our current National Quality Standards (NQS) rating is Overall Exceeding in all 7 Quality Areas. |
| What qualifications do your staff have? | All staff have, or are studying to acquire, formal qualifications in Early Childhood Education and have extensive experience within the field. All room leaders hold a minimum of Diploma of Children’s Services and all assistants have a Certificate 3 in Children’s Services. Our Kinder teacher also has a Bachelor of Early Childhood Education. All staff have training in First Aid and hold current First Aid certificates and are trained to administer the Epi Pen for diagnosed Anaphylactic children who attend our centre. |
| Fees | Daily Fee – $115.00 Fees are charged on a fortnight basis, according to the number of days of childcare received. New families will be charged one week’s fee in advance in order to secure the enrolment. Fees are charged on public holidays, however No fees are charged for the Christmas close down period (2 weeks). |
| Do you charge for days when my child is away? | Yes, we charge fees according to your regular booked days regardless of whether your child attends or not. Therefore we still charge fees if your child is sick and absent. The only exception is if you have advised us in advance that you will be away and another child can pick up the days. |
| Child Care Subsidy (CCS) | Brandon Park Children’s Centre is an approved childcare provider. Therefore, if your family is eligible, you’ll receive CCS support from the government to assist you with your childcare fees. Follow this link to check your eligibility and estimate your CCS entitlement. https://www.servicesaustralia.gov.au/child-care-subsidy |
| What is your staff-to-child ratio? | Nursery Room (4 months to 1 year old group): 3 qualified staff to max 10 children Junior Toddler Room(1 to 2 year-old group): 3 qualified staff to max 10 children Senior Toddler Room (2 to 3 year old group): 3 qualified staff to max 10 children 3 Year Old Pre-Kinder Room (3 to 4-year old group): 2 staff to max 15 children – 1 kindergarten teacher and 1 qualified co-educator 4 Year Old Kinder Room (4 to 5 year old group): 2 staff to max 15 children – 1 kindergarten teacher and 1 qualified co-educator |
| Do I need to bring food for my child? | No, all meals are cooked daily onsite by our fantastic cooks Enny and Joyce. We offer morning tea, lunch, afternoon tea and late snack. The only exceptions are for infants on formula or breast milk, which parents may supply in labelled bottles. Mothers are also welcome to come in during the day and breastfeed. Breakfast is available on request. All special dietary needs are catered for and will be discussed at time of orientation. |
| My child has special dietary requirements, do I need to bring in his food? If not, how do you cater for his needs? | Upon enrolment at the centre, we ask families to provide us with details regarding special dietary requirements. This information is then recorded and passed on to our cook. Meals are prepared separately and served from separate containers if needed. We endeavour to be a nut-free centre. |
| Do I pay less if I only leave my child at the centre for a few hours? | No, we charge a daily flat rate fee; families are welcome to drop their child off between the hours of 7.00am and 6:00pm. Children in the orientation process are not charged for the session; billing will take place once room staff and families have agreed for your child to begin full days. |
| What hours does the Kindergarten session operate? | The 3YO and 4YO Kindergarten programs run for 5 hours each day. As the kindergarten programs are integrated with the long day care program, children have the benefit of experiencing a rich educational program from open to close. We do recommend that children are at the centre no later than 9am to make the most of the program. |
| I would like to continue breastfeeding my baby, can I provide breast milk? | Yes, you are most welcome to supply breast milk in a bottle for your child; alternatively, if you work close by you are welcome to come throughout the day |
Quick Links
Opening Hours
Mon – Fri : 7am – 6pm
Sat – Sun : Closed
(2 weeks closure during Christmas,
dates to be released via email each year)
A: 659 Ferntree Gully Road, Glen Waverley VIC 3150
P: 03 9561 7852
F: 03 9545 3933
E: director@brandonparkchildrenscentre.com.au
Brandon Park Children's Centre 